Home Alarm Monitoring

Our alarm monitoring lets you rest easy

Home security systems are an important part of any protection strategy for your loved ones and your property. But that’s not enough: If your alarm goes off and no one notices, your system is just a hunk of technology that makes a loud noise.

That’s why we protect our customers with an effective, dependable monitoring center staffed around-the-clock by trained agents.

Five-Diamond Certification sets the industry standard

CSAA CertifiedThe Central Station Alarm Association (CSAA) recognizes a handful of companies each year with its Five-Diamond Certification. Less than 3% of recognized monitoring centers in North America receive that designation. Our Alarm Response Center achieves that standard annually, meaning that our operators are thoroughly certified and have achieved a consistently high level of proficiency.

We’re prepared for any emergency
Preparation is the key to our success. That’s why each of our CSAA-certified operators undergoes rigorous preparation for whatever emergencies might arise:

  • More than 96 hours of classroom training.
  • Eight weeks of hands-on mentoring.
  • Quality assurance checks on an ongoing basis.

It’s a solid foundation for quick, effective response during an emergency.

Monitored security is part of a winning formula
Start with quality in-home assessment and installation by skilled dealers in our authorized network, and add effective around-the-clock monitoring whenever you need it. You’ll end up with peace of mind that you’ll share with more than 1 million other Monitronics customers in the U.S., Canada and Puerto Rico. It’s protection that you won’t find on a shelf in a store.