Our alarm monitoring lets you rest easy
Home security systems are an important part of any protection strategy for your loved ones and your property. But that’s not enough: If your alarm goes off and no one notices, your system is just a hunk of technology that makes a loud noise.
That’s why we protect our customers with an effective, dependable monitoring center staffed around-the-clock by trained agents.
Five-Diamond Certification sets the industry standard
CSAA CertifiedThe Central Station Alarm Association (CSAA) recognizes a handful of companies each year with its Five-Diamond Certification. Less than 3% of recognized monitoring centers in North America receive that designation. Our Alarm Response Center achieves that standard annually, meaning that our operators are thoroughly certified and have achieved a consistently high level of proficiency.
We’re prepared for any emergency
Preparation is the key to our success. That’s why each of our CSAA-certified operators undergoes rigorous preparation for whatever emergencies might arise:
- More than 96 hours of classroom training.
- Eight weeks of hands-on mentoring.
- Quality assurance checks on an ongoing basis.
It’s a solid foundation for quick, effective response during an emergency.
Monitored security is part of a winning formula
Start with quality in-home assessment and installation by skilled dealers in our authorized network, and add effective around-the-clock monitoring whenever you need it. You’ll end up with peace of mind that you’ll share with more than 1 million other Monitronics customers in the U.S., Canada and Puerto Rico. It’s protection that you won’t find on a shelf in a store.